Clovr | Fractional Customer Support for Founders & Small Businesses | AI + Real People
AI + Real People Branded to your business

Fractional
Tech Support

The only fully managed support service built for lean teams done being their own support team.

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The cost of keeping things the same

You're answering every message. Solving every problem. Carrying all of it.

The mental weight never turns off
It's pulling you away from the work that actually grows your business
One bad interaction changes your whole day
You're explaining the same thing for the 50th time
The guilt of knowing someone is waiting
You're the only one who feels the weight of a churning customer

Day after day.

This isn't what you built
your business to do.

How it works

We plug in. You step out.

Not software you manage. A fully managed service — from setup to escalations.

01
We learn your business
One structured kick-off call covers everything — your products, pricing, policies, tone of voice, common questions, edge cases, and the complex scenarios you never want handled wrong. We pull that into our system, train the AI, and train our team. Before go-live, we run intensive QA testing.
02
Your AI agent goes live
Not the chatbot your customers hate. A custom-built AI trained on your business that resolves issues like your best team member would — in seconds, 24/7.
03
Real people step in when it matters
You're assigned a dedicated US-based Clovr support expert. When a situation needs a real person, they step in on the same channel — chat, SMS, or phone — with full context already in hand. Already have someone on support? Clovr takes the repetitive volume off their plate so they can focus on what actually moves the business forward.
04
Your support operation gets smarter every day
Our team reviews every escalation daily — training your AI, refining your knowledge base, and sharpening how the whole system responds. More issues resolved instantly. Happier customers, month after month.
05
A partner, not a platform
Live dashboard and monthly report keep you informed. Quarterly strategy reviews keep you improving. And a direct line to our team means you're never alone in this.
S
Your Brand · Support
Online · 24/7
Churn drops. Revenue compounds. You get your time back.
The comparison

Hire someone? Buy software? Do it yourself?

Here's how they actually compare.

What you need Full-time hireHire VA / contractorVA Support softwareSoftware Clovr
Zero setup work✕ You hire and train✕ You train and document✕ You configure it✓ One call. We handle the rest.
Zero ongoing management✕ You train, manage, monitor✕ You train, manage, monitor✕ You run it✓ We own it — you stay informed
24/7 coverage✕ Business hours only✕ Scheduled only✓ Yes✓ Always on
Response time✕ Queue-based✕ Hours, not seconds✓ Yes✓ Seconds
Real people backup✓ One person, limited hours✓ One person, inconsistent✕ Not included✓ US-based agents, always available
Built-in reporting✕ Requires separate ticketing system✕ Requires separate ticketing system✓ Yes✓ Dashboard and monthly report
Monthly cost$4,500–$6,000+$1,500–$3,000$50–$500+Fraction of a hire

Another hire. Another tool. Or just — done.

↓
Full visibility

See everything. Manage nothing.

Live dashboard. Monthly report. Every conversation tracked, every trend explained — and integrates into your existing tech stack so every team gets the data they need to move faster.

Real data from a live Clovr client — Pelago

Pelago · June 2026
Overview
Escalations
Conversations
Monthly Report
Knowledge base
This month at a glance
AI Resolution Rate ?The % of conversations fully handled by AI — no human needed. 91% means 9 out of 10 customers got their answer instantly.
0%
↑ from 71% at launch
Avg Response Time ?How fast the AI replies after a customer sends a message. 8 seconds means customers almost never wait.
8 seconds
Bot reply after user message
Conversations This Month ?Total customer conversations handled this month — both AI-resolved and escalated to a real person.
0
↑ 34% vs last month
CSAT Score ?Customer satisfaction score out of 5.0, collected automatically after every resolved conversation.
4.8 / 5.0
↑ from 4.1 at launch
Conversation volume ?Daily view of all conversations — green bars are AI-resolved, blue bars are escalated to a real person. Hover a bar to see the day's numbers.
AI resolved
Escalated
6/16 6/17 6/18 6/19 6/20 6/21 6/22
Avg resolution time ?How long from when an escalation is opened to when it's fully resolved. Under 2 hours is best in class.
2m
Open to resolved
Top escalation reason ?The most common reason customers needed a real person this month — a signal to improve the knowledge base so it resolves automatically next time.
Login trouble
12 tickets this month
The other side

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The Clovr Guarantee

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Full refund. No questions.

Live in 10 days. Your customers answered 24/7.
No contracts. Month to month.

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