Clovr — Fractional Support
AI + Real People Fully managed

Fractional
Tech Support.

AI answers instantly, real people handle the rest — and you never touch the inbox again.

Book a Demo → See how it works ↓
What we do

Fractional support — without the full-time cost.

Clovr isn't software you buy and manage. It's a service. We build it, run it, and improve it — you just get results.

Customer satisfaction climbs. Churn drops. You get your time back.

AI handles routine questions
Instant answers, 24/7, consistent every time
Always on
Real people handle escalations
Actual people — not bots pretending to be human
Real people
Every escalation improves the AI
The system gets smarter every week automatically
Self-improving
Monthly report delivered to you
Top questions, trends, and what improved
Included
The cost of doing nothing

Support is your retention engine.

Most businesses don't treat it that way — and the math catches up quietly every month.

5–7×
More expensive to acquire a new customer than keep an existing one.
89%
Of customers switch to a competitor after one bad support experience — silently.
67%
Never complain. They just stop buying. No warning. No feedback. Just gone.

Your support is either compounding loyalty or compounding churn. There is no neutral.

How it works

We plug in. You step out.

Live in 10 days. No hiring, no training, nothing on your end. We handle everything.

01
We learn your business
One call. We extract your products, policies, tone, and edge cases. You talk — we build everything.
02
AI goes live — instantly on
Every customer message answered in under 30 seconds. 24/7. Consistent, on-brand, accurate.
03
Real people step in when it matters
When a situation needs a real person, a Clovr agent steps in on the same channel — whether that's chat, SMS, or phone — with full context already in hand. Your customer never repeats themselves.
04
Every week it gets smarter
Every escalation feeds back into the AI. Resolution rate climbs. Escalations drop. Nothing required from you.
S
Your Brand · Support
Online · 24/7
The comparison

You've already seen the alternatives.

A full-time hire clocks out at 5pm. A VA gives inconsistent answers. Neither gets smarter over time.

What you need Full-time hire VA / contractor Clovr
24/7 coverage✕ Business hours only✕ Scheduled only✓ Always on
Under 30s response✕ Queue-based✕ Hours, not seconds✓ 8s average
Consistent answers✕ Depends on the day✕ Training required✓ Always consistent
Gets smarter over time✕ Manual retraining✕ Never✓ Daily improvement
Real people backup✓ That is the human✓ That is the human✓ Included
Live dashboard✕ None✕ None✓ Included
Monthly cost$4,500–$6,000+$1,500–$3,000Fraction of the cost
Full visibility

You always know what's happening.

Live dashboard. Monthly report. Every conversation tracked, every trend explained.

Real data from a live Clovr client — Pelago

Pelago · June 2026
Overview
Escalations
Conversations
Monthly Report
Knowledge base
This month at a glance
AI Resolution Rate ?The % of conversations fully handled by AI — no human needed. 91% means 9 out of 10 customers got their answer instantly.
0%
↑ from 71% at launch
Avg Response Time ?How fast the AI replies after a customer sends a message. 8 seconds means customers almost never wait.
8 seconds
Bot reply after user message
Conversations This Month ?Total customer conversations handled this month — both AI-resolved and escalated to a real person.
0
↑ 34% vs last month
CSAT Score ?Customer satisfaction score out of 5.0, collected automatically after every resolved conversation.
4.8 / 5.0
↑ from 4.1 at launch
Conversation volume ?Daily view of all conversations — green bars are AI-resolved, blue bars are escalated to a real person. Hover a bar to see the day's numbers.
AI resolved
Escalated
6/16 6/17 6/18 6/19 6/20 6/21 6/22
Avg resolution time ?How long from when an escalation is opened to when it's fully resolved. Under 2 hours is best in class.
2m
Open to resolved
Top escalation reason ?The most common reason customers needed a real person this month — a signal to improve the knowledge base so it resolves automatically next time.
Login trouble
12 tickets this month
Is it a fit?

Built for founders and operators who are done answering the same questions every day.

If any of these sound like you, let's talk.

You're doing support yourself and it's eating your timeThe inbox never empties. It's the last thing you want to be doing.
You want 24/7 coverage without a 24/7 teamCustomers shouldn't wait until Monday for an answer.
You've tried chatbots — and they were awfulRigid, robotic, wrong answers. Clovr is fundamentally different.
You care about retention and know support drives itLoyal customers are built in support moments — not on the sales page.
You want data, not guessesLive dashboard. Monthly report. You always know what's happening.
Book a Demo →
The Clovr Guarantee

Not satisfied after 30 days?
Full refund. No questions.

Live in 10 days. Your customers answered 24/7.
No contracts. Month to month.

Book a Demo →